Shipping

Product will be shipped within 14 to 21 days from purchase. Delivery times can vary depending on country.

Warranty

What does this Limited Warranty cover?

This limited warranty covers defects in manufacture and materials in your new Ankorr. It covers products bought directly from Ankorr Pty Ltd or an authorized distributor.  

Who does the Limited Warranty cover & how long does the coverage last?

This limited warranty lasts 12 months (“Warranty Period”), beginning from the purchase date. It only covers the original purchaser. 

What will Ankorr do if your product breaks? 

Ankorr will repair or replace any defective components covered by this limited warranty, replace with a new product or refund the purchase price to the original purchaser. It will be at Ankorr’s discretion regarding the action taken.  

What does the Limited Warranty not cover?

Its does not cover the resistance bands. 

This limited warranty does not cover any problems which result from accident, neglect, modification, abuse or misuse of the product such as in ways described in the set up and use instructions (including, for example, using the Ankorr to Bungeee Jump!) 

Use of inadequate anchoring, exposure to variations in ambient environmental conditions (including, for example, changes in heat, humidity, or moisture, including water saturation), impact damage, normal wear and tear, indentations, scratches or surface damage (including abrasions caused by failure to use, protect or maintain the product properly), product deterioration or variations in colour or marking that are ordinarily expected based on ordinary use or develop over time because of natural processes such as exposure to sunlight, and damage caused to products during shipping.

How to claim your Warranty

Please contact the Representative that you purchased your product from. You may be asked to return the product or provide in writing (including photos) the circumstances of the failure. Once its established that you are covered under this limited warranty Ankorr Pty Ltd we take appropriate action. 

Returns/refunds

Please choose carefully. We do not usually issue refunds if you simply change your mind or make a wrong decision. 

Ankorr Pty Ltd. Limited Warranty for the Ankorr Resistance harness. Intended Solely for Commercial, Personal, Family, or Household purposes.